At the company level, Word Awareness, Inc. (formerly RML Language Services) is a member in good standing of the Better Business Bureau, San Diego Chapter, and has a spotless record on Proz.com, a web community dedicated to language professionals in which our collaborators gave us a rating of 5 out of 5 and our clients left some really positive feedback.

At the personal level, our freelance collaborators take a test and have their resumes and references carefully checked before they become part of our team. Our linguists have been individually working as a translator into their native language for at least five years and come from diversified professional backgrounds. Besides, our director, Rafa Lombardino, supervises every project that goes through our network, keeping close contact with each linguist to assure that our client's expectations are met.

Rafa is also personally involved in several projects in any combination concerning English, Portuguese, and Spanish. She has been working as a professional translator since 1997, is an English into Portuguese certified translator by the American Translators Association (ATA) since 2007 and received a Professional Certificate in Translation and Interpretation (Spanish/English) by the University of California, San Diego Extension in 2008.